We’re always by your side
24/7 hotline
E-mail support
Trainings
Technical support
E-mail support, a 24/7 phone line, trainings and individual consultations for residents and managing companies.
Our support is available both to residents of buildings integrated with RahatBina and to the companies managing those buildings.
hotline
24/7
backup and archive
Daily
functional updates
Ongoing
Support
We provide continuous support, updates and trainings so the platform keeps working effectively.
E-mail support
E-mails from projects integrated with RahatBina are answered immediately — from residents as well as from the building management company.
Phone support
Residents can reach us 24/7 for urgent questions and problem solving via the hotline and the numbers in our contact section.
Updates
The project constantly makes adjustments and functional improvements to ensure effective operation.
Training sessions
We organise trainings so users can use the software as effectively as possible.
Individual consultations
We offer individual consultations so the management company can get more detailed answers to its questions.
Daily backup
Platform data is backed up and archived every day.
How we help
Channels
The most common questions about the platform, payments and getting started.
Frequently asked questions
FAQ
Write to our team — we will get back to you as soon as possible.
Do you provide support after integration?
Yes. After integration we provide continuous technical support for those systems and equipment — continuity and trust for our clients.
How is data protected?
The platform makes a daily backup and archives data. Each resident sees only the information for their own apartment and block.
Which support channels are available?
E-mails are answered immediately and a 24/7 hotline handles urgent questions. We also organise trainings and individual consultations.
Our team is ready to help residents and managing companies.
Have a question?
Let's start